10k Solid Gold Hoop Earrings, Light Weight Earrings, Trendy Gold Earrings, Oval top Earrings, Classic Earrings, Latch Back Earrings, Earrings
10k Solid Gold Hoop Earrings, Light Weight Earrings, Trendy Gold Earrings, Oval Earrings, Classic Earrings, Latch Back Earrings, Earrings
Care for your sensitive ears, Nickel free, Hypoallergenic.
Metal: Solid Yellow gold
Gold Purity: 10k
Stamp: 10k or 417 (417 Stamp means 10-karat gold)
Outer Width: 27mm
Inner Width: 20mm
Outer Length : 28.5mm
PACKAGE
Can be Gift packed on request. Gift packaging includes Jewelry box, Ribbon or Bow and your personalized message.
••• SHIPPING •••
All jewelry are neatly packaged in an Eco-Friendly jewelry box that are gift ready.
All orders will be shipped out within 1 - 2 business days after the order has been received.
UNITED STATES (2 Options)
1) Canada Post(Small Packet-Air)
• 6-12 Days
• Does Not Includes Tracking and Insurance
2) Canada Post (Tracked Packet- International)
• 4-7 Days
• Includes Tracking
NOTE:
1) Orders above USD $35 are eligible for free shipping to USA (Small Packet-Air)
2) Orders above USD $99 are eligible for free shipping to USA (Tracked Packet- International)
CANADA (3 Options)
1) Canada Post(Regular Parcel)
• 2-12 Days
• Does Not Includes Tracking and Insurance
2) Canada Post (Expeditated Tracked Packet)
• 1-13 Days
• Includes Tracking
3) Canada Post (Xpress Post)
• 1-2 Days
• Includes Tracking
NOTE:
1) Canadian Customers please select top shipping option during checkout.
2) Canadian purchases over CAD $150 are eligible for free XPRESS POST Shipping on selecting REGULAR PARCEL.
INTERNATIONAL (2 Options)
1) Canada Post(Small Packet International Air)
• 6-12 Days
• Does Not Includes Tracking and Insurance
2) Canada Post (Tracked Packet- International)
• 4-7 Days
• Includes Tracking
Please ensure that the correct shipping address is placed on the order, as we will not send a replacement parcel or offer a refund if the parcel was "Returned To Sender" for the following reasons:
1. The address provided by you was not correct.
2. The parcel is unclaimed once attempted to be delivered.
••• SHIPPING ADDRESS •••
All the orders will be shipped to the shipping address supplied through your Etsy Order.
Please double check this address is correct before checking out. We are not responsible for packages shipped to wrong address. It is the buyer's responsibility to ensure that all shipping information is correct when placing the order.
All parcels that are "Returned To Sender" due to incomplete or inaccurate address will be disposed upon returning to our shipping carriers. Please ensure the correct shipping address is placed on the order as we will not send any replacement parcels due to incorrect addresses.
••• RETURNS / REFUNDS •••
If you would like to return a product, please contact us within 5 days of receiving your package and we will accept the return in the form of Store Credit. We will then provide you instructions on mailing your package back to us at your expense. Store Credit will only be made to the product, and not the shipping cost.
All jewelry must be returned unworn and in their original condition and packaging. Earrings and Nose Studs/Rings are NOT returnable due to hygiene reasons.
Serena Sparkles holds the right to deny a return if the product returned does not meet our return policy requirements. Customer/Buyer is responsible for the return shipping costs as well as items lost or damaged, thus we recommend shipping with tracking and insurance.
••• CUSTOMS & DUTIES •••
Buyers/Customers are responsible for any customs or duties fees that may apply at their country's borders. We are not responsible for any delays due to customs or issues with postal services.
••• LOST or DAMAGED PARCELS •••
Parcels that are shipped with tracking & insurance, any lost or damaged parcels can be claimed through their corresponding shipping provider.
For parcels that are shipped with NO tracking & insurance (Canada Post Regular Parcel), Serena Sparkles is not responsible for any lost or damaged parcels with no tracking & insurance.